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Sunset Vette

04 Feb

Bose Quiet Comfort Headphone Issue

I have a set of Bose QC2 headphones that are like American Express: I never leave home without them. 🙂 They’ve made several trips over the Atlantic and travelled all over the US as well. On my last trip one of the earcups (the left one, if it matters) just… fell off. The plastic cracked, and there I was sitting with a set of headphones that would no longer stay attached to my head.

These aren’t cheap, so I was a bit mad and depressed all at the same time.

It turns out that for this particular model the cracking headset has become a known issue, and Bose has a process to deal with it. I returned my broken set to the local Bose store, paid them $100, and got a brand new set with the more modern construction. Since the headphones go for $300 new, and a repair would cost about $100 anyway, it seemed like a really quick and easy solution.

I am testing out the new headphones today while working at home, trying to drown out the sound of the jack hammers from the crew here working on the foundation of my house… 🙄

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